Try this, and let me know. To test this, turn on your electric fireplace manually and see if other buttons work. Available with the Belvedere Walnut Purifire Electric Fireplace. Thank you for allowing our product to be the backdrop for those special moments. If you're still having problems with the E5? A portable fireplace allows you to heat a room where a … Sometimes certain buttons can stop functioning correctly. Electric fireplace insert has two sections that blow heat. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. If it is not intact (the small metal wire in the center of it is broken), replace the fuse. It is a fail safe sensor that in the event the unot overheats it shuts off the heater. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. Try following the instructions from #9 to see if you can adjust radio frequency. That’s why it’s important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Simply pop open the battery compartment on the remote and inspect them. Experience the beauty for yourself. The fuses are inexpensive and easy to replace. The bulbs could be too high of wattage for the fireplace. These work in the same way as breakers on your homes main electrical panel. Electric fireplaces are turned on by an on/off switch located on the wall or fireplace unit and a remote control. Remove the rubber boot from the fuse closest to the middle of the board and check to make sure it is still intact. it's hard to tell how many wires are coming from the motor because it's anchored to the base and wires going to and from it are hard to see. If your fireplace came with a remote, change the batteries and see if you can turn your electric fireplace on, either on the fireplace itself or using the remote. I let it run for quite a while, but one day noticed that the plug was hot as blazes and the wall behind the plug was also hot. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). Check the fireplace for any faulty wiring. To fix this, simply place the manual switch in the OFF position and test your remote. Dimplex Electric Fireplace, the heater and fan quit working. Check back in 1 week. This is unlikely unless you have changed the bulbs. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Our eStore is not available at this time. I noticed that one did not work, and it became louder. Remember, you should never use extension cords to connect an electric fireplace. She offers design and consulting services for residential and commercial spaces. Check your fuse box or breaker for any switches that have tripped. A tightly bent or over-stretched power cord may be causing the problem. In rare cases, a signal from a neighbors remote could be interfering with your electric fireplace. Do not drag the insert across the Hearth/Base (A) as it may scratch your unit. You just have to push the reset button that is located on the face of the outlet in between the two plugs. This is a step by step video on how to repair it. Next unpack the Electric Fireplace Insert carefully. The technician check & simply changed Motor, then it working and charged my huge amount Electric Fireplaces & Heaters (Manufactured and Distributed under Brand License by Twin-Star International, Inc.) Contact Twin-Star . Many units are set up this way and it’s worth a try! By turning down your central thermostat and using your electric fireplace for supplemental heat in the room you are in, you can save money on your utility bill. Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Rehabbing your fireplace doesn't have to mean a major construction project, though. Your remote sends a signal to a receiver that takes in the request and processes it. Toll-Free: 1.866.661.1218 Fax: 1.561.665.8111 Discover Cooper\u0026Hunter HVAC products, Troubleshooting Tips, and How Tos when you SUBSCRIBE to our channel: www.youtube.com/cooperandhunterusaCooper\u0026Hunter USA website: www.cooperandhunter.usCooper\u0026Hunter Global website: www.cooperandhunter.comFind us on these platforms:Facebook: www.facebook.com/cooperandhunterusaTwitter: www.twitter.com/cooperhunterusaInstagram: www.instagram.com/cooperandhunterusaOfficial Cooper\u0026Hunter wholesale distributor in the USA: www.uscomfortside.com To qualify for Cooper\u0026Hunter’s Limited Warranty, products must be installed by a licensed HVAC Technician. 1. When your fireplace sits there neglected and unloved, the time is ripe for a makeover. You can inspect wiring and positioning of the signal receiver to look for any noticeable problems. Start by checking for faulty wiring. 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