Manage your Optus account, view and pay your bills, check your usage and message us - all in My Account. Optus sport VPN not working - The Top 3 for the majority of people 2020 Countless Reasons speak for the Taking of optus sport VPN not working: A riskier & very much expensive chirugnic Intervention remains spared; You save yourself the ride to the pharmacist and the humiliating Entertainment About an … HI still the same my work area was affected today at 1pm aswell so ill wait until its fixed thank you. Email address. ‎09-03-2020 … Solved: Go to Solution. Do not close the chat window, or let your computer/device to go to sleep/lock. Press alt + / to open this menu. 2020-11-18T19:51:33.554000+00:00 ... is it accessing your My Account or My Optus app that is giving you issues? Accessibility Help. Thank you again. Its really getting beyond a joke. Both my personal phone, work phone, and family (all with Optus) are not able to make mobile calls right now. View your usage, get billing support and much more with the My Optus app, download it. Whether it’s signing in, setting up or sending off, our Help and Support pages can help you through any problem. Help with my Optus - Faults issue ... Account holder name, Billing address, phone number, Account phone number, and Email address. If not, please Message Us here or from your My Optus app under the Help menu. What's going on? Our Network Status page here  is indicating that there is a Mobile tower issue in the area which our team are addressing. Go online to save time and use our database of articles, shortcuts and LiveChat. You can turn Optus Roaming Pass on and off at any time using My Optus app and My Account, you’ll find the option in International Roaming settings. I'll know about Webmail next time! @murfeez Are you using an email program eg. I tried with one of microsfot's embedded cancer browsers as well an get the same result. I rang every day within 3 days period but no can explain nor fix it. A friend just told me my mailbox was full, although I received no warning or notification. i downloaded the optus my account app on my iphone4 but it shows nothing. optus my account not working? so does the website. It is updated to the latest version and i am logging in with a valid email address and password. Yes, I'm using Mail.Thanks for your reply, Was just told by a friend that my mailbox is full and that messages bounced back. @sam01108492 @Optus , my internet service is not working for 3days now. Can I clarify how you're accessing your OptusNet email? This was tried numerous times. My home land line is not working GetHuman-pxokane's Technical Support issue with Optus - Faults from March 2020. anyone ... Forums. @TSSAL - Could you try using a Laptop connected to Fixed Home Internet (ADSL/Cable/NBN) to see if the issue still persist? If you still need assistance, please contact Optus directly. Solved! If so, this will explain why it's not working in the area. I rang every day within 3 days period but no can explain nor fix it. Rob ... Issues Instore last week now my Optus sport isn’t working and your app/website … We're yet to be provided a concrete ETR at this stage. Archive View Return to standard view. As easy as 321. Help with my Optus - Faults issue. I questioned whether or not this could be stopping me phone activating an eSIM on a totally different device. Have you checked webmail? First: share to improve GetHuman-pxokane's odds. @sam01108492 @Optus , my internet service is not working for 3days now. I don't know all the details other than what he said to me. It eventually reset, but what was reset was my optus account, not my webmail. If there’s not a reported Optus network outage, ensure that your account isn’t overdue as this may lead to restricted internet. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Optus Roaming Pass will start automatically once you make or receive a call (mobile plans only), send SMS, or use data (including MMS) in an eligible destination. The phones show no indication of a failed call, just that it tries to connect the call and then does the three beeps before closing. @TheDanBarrett I just opted not to churn to Optus because I couldn't just use the perfectly fine, working modem that I have. Re: No mail since Friday morning March 5 2020, using my Mac. Facebook. Jump to. They keep elevating it to IT, but no change. ‎29-11-2020 05:30 PM Get your support answers here. I rang every day within 3 days period but no can explain nor fix it. Need a helping hand with your emails? No problem, might also pay to check your mail settings as the mail server only gets full if your email program is not removing them from the mail server after you have downloaded them. Said landline and internet now have to go through the same modem Optus webmail is your free email service and your own username@optusnet.com.au address you can use on: This online service for webmail has all you need including: Mail, drafts, spam filter (for mail), folders and online storage They said unlikely but possible. @sam01108492 @Optus , my internet service is not working for 3days now. 22 Jan 2021, 11:47 a.m. @MsSaffaa Hey @Optus I can't get ur customer service to resolve an issue i am having with billing. GetHuman-pxokane started working on this issue. Optus. Hopefully this help and support page helps: Add / Remove Services in My Account. View your usage, get billing support and much more with the My Optus app, download it. I went on to optus messaging, and the tech reset the password, but it would not accept the reset. So it's sorted now, thanks again for your reply. Please reply to this thread for future corrispondence in regards to this issue instead of opening a new one. Then I put the sim in my iPhone & it like sent some message to Telstra turn off voice mail. For the moment I've turned iMessage off so I'm not missing messages. ... Account phone number. If you have a social media account, please send a PM to Optus on Facebook or a DM on Twitter with the details. the call takes more than an hour. Looking over my account with the Optus rep I notice that the phone originally supplied on my lease plan was assigned to the account. the call takes more than an hour. It’s also worth checking NBN’s Network outages page to see if there is any current or upcoming maintenance in your area that may impact your internet connection. Mde three phone calls and 7 web chats but still cant access detailed usage. Dear optus community, I am having trouble trying to open my optus app. home phone stopped working, modem was changed by a tech Internet (optus) stopped working. it says no usage will be shown while the account is setup. NBN connection not working for a month now and no one at Optus able to resolve the issue, Can't operate my business …Thank you Optus. Another tech came out. If that's working then possibly the settings are incorrect or something is blocking your pc. No problem, might also pay to check your mail settings as the mail server only gets full if your email program is not removing them from the mail server after you have downloaded them. iPhone. View usage, check contract details, divert calls, add or remove international roaming and more. @Optus @EntitledGayKen Hey there, I'm afraid My Account/My Optus App is not available at the moment as our system is currently undergoing maintenance. I have talked to optus team member and nbn technical department and still waiting for the service to be fix. @Natski82 @Telstra Not that my dad can see. My password is saved in my computer and automatically defaulted to the log in password request, but outlook was saying password is incorrect. Apple Mail, Outlook or a Web Browser? ... 2020 at 11:36 PM. The first thing that pops up is the terms and conditions to which i check yes. If you can send through a DM we can check that out for you. I have talked to optus team member and nbn technical department and still waiting for the service to be fix. But could not find any message or warning about this, was just searching online bout how to check for this very contingency. I see others have had this problem, can someone please explain what's going on? Was this connected to possibly a 4G Home internet modem? I have talked to optus team member and nbn technical department and still waiting for the service to be fix. Sections of this page. If this does not resolve your issues, you can call Optus on 133 937. GetHuman-ogradyma's customer service issue with Optus - Faults from June 2020. Have received no emails from Optusnet since Friday morning, although my Mac settings & connection are all fine. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Hi thank u , cant use my email anywhere especially on optus webmail site ill wait until repairs are done in my area thank you. the call takes more than an hour. "The Optus My Account website is now operational, and Optus is working with our third-party vendors to identify the cause of yesterday's issue." since 1pm today my optusnet email not working anywhere not even on my webmail , outages says there is a fault in my area of rodd point nsw 2046. Apologies for the delay but appreciate your patience in the meantime. Timeline. Thank you, have just figured ou how to do this! If you can't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier may not support this feature. I've been browsing the numerous reports of the live chat not working and the advice is to "use chrome" which I do. My Account not working Had troubles logging into "My Account" for 4 weeks. Update your account settings or contact details in minutes. The issue in GetHuman-ogradyma's own words. What does it take to access simple data. Re: optusnet email not working Hi thank u , cant use my email anywhere especially on optus webmail site ill wait until repairs are done in my area thank you. Shows nothing `` my account it, but it shows nothing three phone calls 7! Or contact details in minutes but still cant access detailed usage i 've turned iMessage off so i 'm missing. That pops up is the terms and conditions to which i check yes see have! In the area which our team are addressing giving you issues optus my account not working 2020 or not this could be stopping me activating. But could not find any message or warning about this, was just searching online bout how check... Messaging, and the tech reset the password, but what was reset was Optus... 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