1-866-495-6735, Apache, Coconino, Gila, Mohave, Navajo and Yavapai Counties:  UnitedHealthcare Community Plan is an Arizona Medicaid health plan serving AHCCCS Complete Care, KidsCare, and Developmental Disabilities (DD) members. And after leaving the hospital, we make sure each member gets follow-up care, if needed, to continue healing at home. UnitedHealthcare Connected has a Model of Care approved by the National Committee for Quality Assurance (NCQA) to operate as a Special Needs Plan (SNP) until 2017 based on a review of UnitedHealthcare Connected’s Model of Care. AHCCCSFraud@azahcccs.gov. If you don't already have this viewer on your computer, download it free from the Adobe website.  Individuals can also report potential inaccuracies via phone. Remember to do the following to prepare for your ride to DMG CRS: Try to call 72 hours before your appointment to schedule your ride. Our goal is to help you take charge of your health by helping you to take good care of yourself and your family. Llame al Departamento de Servicios al Miembro de UnitedHealthcare Community Plan al 1-800-348-4058 para servicios de traduccion, para encontrar un doctor quien entienda sus necesidades culturales y para recibir materiales en otro idioma o formato. For AHCCCS Care Members in Maricopa and Pima counties. We also have phone numbers for brokers, network management, and provider relations. Exams and cleanings every six months help teeth and gums stay strong and healthy. Ahcccs Mental Health Providers. Southwest Autism Research & Resource Center  For questions regarding the vendor registration process or for general information, please call or email ProcureAZ. Getting a flu vaccine is your best protection against the flu. • AHCCCS/Medicaid • Developmentally Disabled • Children's Rehabilitative Services Para los miembros inscritos en los siguientes programas: • AHCCCS/Medicaid • Developmentally Disabled • Children's Rehabilitative Services Customer Service Servicio al Cliente 1-800-348-4058 (TTY: 711) CSAZ15MC3692632_001 5/11/2016 If UnitedHealthcare Community Plan has denied a service that you think you should receive, you can file an appeal. B – UFC/ACC health plan offers our members: Improved care coordination and improved health outcomes. Not speaking English well makes this difficult. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year. All AHCCCS health plans provide the same covered medical services. Learn more by calling our member services phone number 1-800-348-4058. We also have people at member services who speak more than one language. Pay Your Premium Coming Soon AHCCCS Provider Enrollment Portal Launch Date Change Page 9 Social Determinants of Health Billing Guidelines Page 10 Ordering, Referring and Supervising Provider Billing Requirements Page 11 COVID-19 Testing Information for Care Providers Page 14 COVID-19 Billing Updates for UnitedHealthcare Community Plan of Arizona Page 16 Questions? The Arizona Department of Health Services Outlines Plans for Novel Coronavirus (COVID-19) - March 11, 2020, 2019 Novel Coronavirus (2019-nCoV) Member Instructions from Maricopa County Department of Public Health - March 11, 2020. If you are experiencing a behavioral health crisis call one of the phone numbers below that matches the county you live in. Phone: 602-417-4000 In-State Toll Free: 1-800-654-8713 (Outside Maricopa County) Out-of-State Toll Free: 1-800-523-0231 For Members. Facts about a member's health care. ADHS Website: https://www.azdhs.gov/preparedness/epidemiology-disease-control/infectious-disease-epidemiology/index.php#novel-coronavirus-find-vaccine Behavioral Health Crisis Hotlines by County, Medically Necessary Non-Emergency Transportation (NEMT) Services -, Emergency Dental Benefit - Beginning October 1, 2017 -, Podiatry Benefit Change Notice - Effective October 1, 2016 -, Behavioral Health Notice for members who are 18 years of age and older, and have Medicare Parts A and/or B -, Behavioral Health Services Change Beginning October 1, 2015 -, Orthotics Benefit Notice - Starting August 1, 2015 -, A Better Member Call Experience Begins August 2015 -, AHCCCS Notice for SMI Members in Maricopa County - Effective April 1, 2014 -, AHCCCS Notice for American Indian SMI Members in Maricopa County - Effective April 1, 2014 -, New Outpatient Physical Therapy Benefit for Adult AHCCCS Members Beginning March 1, 2014 -, National Flu Campaign: Questions and Answers -, UnitedHealthcare Connected™ for MyCare Ohio (Medicare-Medicaid Plan), UnitedHealthcare Connected™ (Medicare-Medicaid Plan), UnitedHealthcare Connected Benefit Disclaimer, UnitedHealthcare Senior Care Options (HMO SNP) Plan. To schedule a ride for a UnitedHealthcare Community Plan member, please call: Phone: 866-394-3984 Available 7 a.m. – 7 p.m. Central Time, Monday – Friday; … Si tiene problemas para leer o comprender esta o cualquier otra documentación de UnitedHealthcare® Connected™ de MyCare Ohio (plan Medicare-Medicaid), comuníquese con nuestro Departamento de Servicio al Cliente para obtener información adicional sin costo para usted al 1-844-445-8328 (TTY 711) de lunes a viernes de 7 a.m. a 8 p.m. (correo de voz disponible las 24 horas del día, los 7 días de la semana). Each RBHA has a 24-hour crisis phone number to call if you need immediate help with an urgent behavioral health situation. Out-of-State Toll Free: 1-800-523-0231, How to Apply HP ID Health Plan Name Contact Phone Website Address 110007 LTC DD DES 602-542-6857 HTTPS://WWW.AZDES.GOV/DDD/ 110049 UNITEDHEALTHCARE LTC 800-293-3740 HTTP://WWW.UHCCOMMUNITYPLAN.COM If you don’t have a doctor or if your doctor is not in our network, we can help you find a new one close to you. Before choosing a health plan, check with your doctor, pharmacy or hospital to see if they work with the plan that you want. UHC Members should call the number on the back of their ID card, and non-UHC members can call 888-638-6613 TTY 711. We work with federal and state governments to manage health insurance plans for people like you. Please visit the, Resources for Foster/Kinship/Adoptive Families, Accessing Behavioral Health Services in Schools, AHCCCS Whole Person Care Initiative (WPCI), AHCCCS Works Community Engagement Program, Emergency Triage, Treat and Transport (ET3), Report Concerns About Quality of Care Received, ALTCS Electronic Member Change Request (EMCR), Quality Assessment and Performance Improvement Strategy, Pre-Admission Screening and Resident Review (PASRR), Demographics, Social Determinants and Outcomes, Tribal Court Procedures for Involuntary Commitment, Quarterly Meeting Minutes and Presentations, Contracted Health Plan Audited Financial Statements, Federal Funding Accountability and Transparency Act, If you need to report a change to the Social Security Administration call. 1-877-756-4090, Gila River and Ak-Chin Indian Communities:  j=d.createElement(s),dl=l!='dataLayer'? Phoenix, AZ 85002, Heidi Capriotti These services are provided at no cost to you. Referrals to specialists for certain conditions. If you have an Arizona driver’s license or state issued ID, AHCCCS will get your picture from the Arizona Department of Transportation Motor Vehicle Division (MVD). Look here at Medicaid.gov. You will have higher co-payments (co-pays) for AHCCCS medical services beginning October 1, 2010 because you are in the Transitional Medical Assistance (TMA) program. The Autism Society exists to improve the lives of all affected by autism by increasing public awareness about the day-to-day issues faced by people on the spectrum, advocating for appropriate services for individuals across the lifespan, and providing the latest information regarding treatment, education, research and advocacy. We are concerned about how you feel. QB 2087 – AHCCCS Contractors’ Interpreter Services Page 1 Document Date: 7/27/16 AHCCCS CONTRACTOR’S INTERPRETER SERVICES Quick Reference HEALTH PLANS LANGUAGE INTERPRETER SERVICE PHONE NUMBERS HEARING IMPAIRED INTERPRETER SERVICE PHONE NUMBERS TTY Lines Bridgeway Voiance 1-866-998-0338 Acct. Our program will help you take the right steps to keep you and your baby healthy. PO Box 10543 Choose a pregnancy provider and a pediatrician (child’s doctor). A full list of eligibility requirements and application information can be found on the Arizona Health Care Cost Containment System (AHCCCS) website. UnitedHealthcare plans are designed to help you get the care you need. Print ID cards, chat with a nurse online, and more. New Copays for Title 19 Waiver Group - Effective October 1, 2010. Tucson, AZ 85733-4156 You will receive notice when necessary. Call 1-888-700-6822 for transportation assistance. 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