Here are all the lens options available at your Vision Express store. and yet to receive the glasses. In store service was very good. All rights reserved. It has recently opened a series of stores in India in partnership with Reliance. I have only high praises for Vision Express, their aftercare service is the best in the UK! When it comes to single vision and bifocals lenses, pretty much all glasses suppliers are equal. Good and through appointment and explanations. Very good service. Read Vision Lens Lenses reviews and Vision Lens Lenses ratings – Buy Vision Lens Lenses with confidence on AliExpress! Received fantastic service in the Sunderland store as always!Was seen to quick and each staff member took their time with me. Choose your best offer :-50 %, 40 % and 25 % off! Christmas promotions from Vision Express! Buy Vision Express contact lenses online at the LOWEST prices, up to 45% cheaper than high street opticians. Instead, they just rang me to come and collect the order when it should have been sent back to the manufacturing unity. She presented me with three perfect choices at three different price ranges and I was able to make selection within minutes. Also good COVID secure protocols in place. Check out what 55,143 people have written so far, and share your own experience. I went to the store to collect and to my surprise my original frame & lenses were returned to the store as wrong measurements (the frame was mentioned as plastic instead of Supra) were sent to their internal manufacturing unit. -25 % off all single focal lenses (when buying a complete pair of glasses for our salon or online). Submit your complaint or review on Vision Express customer care. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. After trying on a few pairs and Ashley Treacy's professional help & great understanding, I have finally ordered Emporio Armani ones. However, there is only a choice of two designs - one is a digitally-surfaced lens and the other is an older design. Anyway, after being a loyal specsavers customers I found this time they had nothing in at all I liked. Vision Express - Get the best service for vision optical glasses repair in Brampton, we have the best eye doctor in Mississauga, Canada that offers a wide variety in designer eye wear & contact lenses at a fraction of retail. Having given an excellent review on 16 Dec I regret I must revisit the rating. The promise was improved vision. Dreading going back in for readjustments. Recently I’ve found team members less professional and not friendly.Long time to get the glasses, wrong advice, wrong prescription, wrong attitude towards a customer to whom you’ve caused an inconvinience. Can't crack a smile that's for sure. I like vision express and would recommend it. Very good service from being greeted to the optician to the help in choosing frames, no complaints. Compare Boots, Specsavers and Vision Express with other high street opticians to find which offers the best value, price and staff skill. Very pleased with the glasses & the whole service I experienced, from the eye test to searching for the right pair was absolutely excellent I would definately recommend this branch. -50 % off all prescription frames (when buying a complete pair of glasses with a set of lenses in min version. Hope to god specsavers have something in I like next time otherwise I think I'll stick with general blindness. Review titled Excellent Service, First Class ★★★★★ out of 5. Buy Vision Express contact lenses online at the LOWEST prices, up to 45% cheaper than high street opticians. brown in our salon or online). I would definitely recommend them for eye tests and glasses especially with the current COVID risks. Very disappointing. Let down by the basics Having given an excellent review on 16…. Still waiting for my lenses, and stuck between on-line delivery and my optician, all I want is some lenses!! Only the latest review will count in the company's TrustScore. Ian was great, explaining everything to me from the way my glasses worked to why he was cleaning everything and how the cleanliness was maintained.I felt very at ease and happy with the service from all of the staff. Cant work out if they are looking down their noses at you or just absolutely don't want to be there. Over priced, glasses were caked in make up and scratched. Do you agree with Vision Express’s star rating? Used to be my favourite store for glasses purchase. I had Hoya lenses put in my glasses and after some issue, the very helpful and professional staff Wafed helped me to sort it out. Still waiting. Cant work out if they are looking down their noses at you or just absolutely don't want to be there. Really awful atmosphere. Prescription lens worse than my current lens. Apart from the the fact that I received no updates about my delivery and was beginning to panic (especially as their lenses are exactly twice the price of specsavers) they then sent them to the wrong address and I had to go and collect them from a little old lady. Independent reviews and ratings of high street opticians, based on expert Which? The sales assistant said "you get the money back if you don't use the cover". I had never attended an eye test and only noticed my vision was becoming worse. I like vision express and would recommend it. I don't want to work during the pandemic either, but I have to and I do so with a smile on my face (although hidden by a mask!) But some patients who had a controversial lens implant carried out by Optical Express say that it has actually got worse The sales assistant was very pushy for me to buy Glasses cover and was very vague about it. There are 220 customers that Vision Express, rating them as good. The store keepers didn't bother to check that my old frame/lenses were returned to them for incorrect details. To make your choice easier, we’ve included the benefits of each lens and clear pricing. So . My experience in the store was excellent. Very very helpful I would recommend this store to friends neighbours. Single Vision. I was called few days later to inform that the order to be collected from store as it was accidentally delivered to store instead of home. Very helpful and they explained every procedure.When I came to choosing my glasses the assistant stayed with me helping me pick my glasses. Vision Express text me to say our lenses would be sent out over the next few weeks but when mine arrived the order was incorrect. My girlfriend works at a franchised Specsavers, and is always telling me how many customers they get from the local Vision Express and Boots in the city centre because of bad service. Used to be my favourite store for glasses purchase. and am friendly and polite to my customers. Very disappointing. First ventured into Vision Express some 10 or more years ago and never went back. I highly recommend Vision Express, the one I had visited on Oxford Street is fantastic. So I ventured with an open mind back into Vision Express. There's a range of lens options for sunglasses at Vision Express, including tints, prescription sunglasses and adaptive, polarised and mirrored sunglass lenses. However it's not this that puts me off. New Glasses from Vision Express – Review. Received fantastic service in the Sunderland store as always!Was seen to quick and each staff member took their time with me. I would not recommend Vision Express to anyone, Titan Eye is much better. The first lens replacement surgery is also known as refractive lens exchange (RLE), and the second is Phakic intraocular lens (PIOL) surgery. Buy contact lenses, sunglasses, glasses and designer frames at Vision express. Share. I was helped by the very kind and patient Laurita at the Bromley store. Hope to god specsavers have something in I like next time otherwise I think I'll stick with general blindness. Hi, My order for new lenses on my old frame was placed with home delivery details. Order now! 1 eyecare experts. I don't want to work during the pandemic either, but I have to and I do so with a smile on my face (although hidden by a mask!) Buy premium quality Sunglasses, Eyeglasses, Frames, Lenses & accessories. I bought 2 pairs of glasses from the Loughton branch. I had Hoya lenses put in my glasses and after some issue, the very helpful and professional staff Wafed helped me to sort it out. The staff were extremely welcoming and highly professional. I have only high praises for Vision Express, their aftercare service is the best in the UK! Over priced, glasses were caked in make up and scratched. Very helpful and they explained every procedure.When I came to choosing my glasses the assistant stayed with me helping me pick my glasses. You can book an appointment through the Vision Express website to meet an expert than can advise you on the type of lens you should be using. Can't crack a smile that's for sure. © 2021 Trustpilot, Inc. All rights reserved. Explore the best of eyewear for men & women by Vision Express, World's No. Vision Express is also in Poland, where it has over 110 stores. I think one of the ladies who sorted out my glasses was called Holly. They dealt with COVID risk perfectly. Glad I did. ... Read 1 more review about Vision Express | Read 1,321-1,340 Reviews out of 55,143 I had an eye test and new prescription in two pairs of glasses. Recently I’ve found team members less professional and not friendly.Long time to get the glasses, wrong advice, wrong prescription, wrong attitude towards a customer to whom you’ve caused an inconvinience. © 2021 Trustpilot A/S. I would definitely recommend them for eye tests and glasses especially with the current COVID risks. Vision Express has collected 375 reviews with an average score of 3.45. I used to work for Vision Express, but it was 10 years ago + I would say this…. First visit but will be back. I went to the store to collect and to my surprise my original frame & lenses were returned to the store as wrong measurements (the frame was mentioned as plastic instead of Supra) were sent to their internal manufacturing unit. Excellent service. I booked a week before my appointment with Vision Express. Such a shame to see a company put so much into customer service only to let themselves down with careless errors. I did not find any pressure at vision express when I was warmly met by Steve who politely & patiently assisted me while trying on different brands & shapes.Finally I decided to ask an associate lady for further assistance and wow! Rated 5 stars out of 5. by Harrison Hale - Posted on 04 November 2020. Also good COVID secure protocols in place. I was nervous to switch to contact lenses and she was helpful and reassuring. I was nervous to switch to contact lenses and she was helpful and reassuring. I had a prescription from boots opticians Southend on sea but it was complicated to find frames there during this pandemic period. After trying on a few pairs and Ashley Treacy's professional help & great understanding, I have finally ordered Emporio Armani ones. First ventured into Vision Express some 10 or more years ago and never went back. I took a while to choose myvframes & they were very patient. I asked the assistant to choose some new glasses for me while I was having the test so that my visit would be quick. Examples: Boots Silver (BBGR Selective), Specsavers Standard or Premium, Vision Express Essential. All in all, was trying very hard for me to go for the most expensive lenses, adding on gimmicks to my prescription to make them more expensive. Glad I did. Get Next Day Delivery, Price Match and 24/7 customer service. Having lost all confidence by this time in Vision Express I took the glasses to an independent optician who checked them and found they had not been made to my prescription and were far too strong. My wife got rim-less specs from there for more than Rs. Thank u. So I ventured with an open mind back into Vision Express. 89 Vision Express reviews. All in all, was trying very hard for me to go for the most expensive lenses, adding on gimmicks to my prescription to make them more expensive. Prescription lens worse than my current lens. 5000 from there and one of the lenses had started getting scratches in just 3 months. First visit but will be back. Contact customer care: 1 800 103 0101. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. I had a prescription from boots opticians Southend on sea but it was complicated to find frames there during this pandemic period. Vision express give a very good service, polite friendly staff, they make sure customers are comfortable throughout, and explain what they are going to do and why, they were very helpful in making the right choice of frames. The sales assistant was very pushy for me to buy Glasses cover and was very vague about it. Dreading going back in for readjustments. Browse and shop our widest range of top brands online now. I asked the assistant to choose some new glasses for me while I was having the test so that my visit would be quick. I bought 2 pairs of glasses from the Loughton branch. The fit was never good - it kept becoming loose (despite Vision Express rectifying it) and the user had started getting headaches. Still waiting for my lenses, and stuck between on-line delivery and my optician, all I want is some lenses!! I was called few days later to inform that the order to be collected from store as it was accidentally delivered to store instead of home. Vision Express reviews and complaints. Let down by the basics Having given an excellent review on 16…. Staff really polite helpful and friendly. Dec 2020. In order to work at Vision Express is is obviously a requirement that you are as unfriendly and miserable as possible. and am friendly and polite to my customers. Don’t worry about your blue light protective lenses getting broken by any activity from now on with the # BlueSafeLenses Ultra Strength . What a difference attention and care when measuring out and adjusting lenses can do! The staff were attentive, professional and friendly.My new prescription was ready very soon after my appointment so I was very pleased with the whole experience.I would recommend Vision Express. I think one of the ladies who sorted out my glasses was called Holly. Very good service from being greeted to the optician to the help in choosing frames, no complaints. In store service was very good. Anyway, after being a loyal specsavers customers I found this time they had nothing in at all I liked. The sales assistant said "you get the money back if you don't use the cover". Book and appointment to see which lenses you require. | It’s now been … Having given an excellent review on 16 Dec I regret I must revisit the rating. I took a while to choose myvframes & they were very patient. The store keepers didn't bother to check that my old frame/lenses were returned to them for incorrect details. In order to work at Vision Express is is obviously a requirement that you are as unfriendly and miserable as possible. At Vision Express, we believe everyone deserves to enjoy great vision for a lifetime. Dec 2020. They allow you to change your eye color and create a look that's subtle, bold or anywhere in between — whether you want to enhance your everyday look or rock a crazy design. Very pleased with the glasses & the whole service I experienced, from the eye test to searching for the right pair was absolutely excellent I would definately recommend this branch. . Excellent service. Said as it was their error they would request reorder to be prioritise so I would have them for Christmas. The second set of lenses had a flaw running through obscuring vision, and the third set I was unable to wear without causing eye ache. Thank u. THE INDESTRUCTIBLE LENSES ARE HERE! Single vision lenses are designed to correct sight at one distance only, with a single prescription covering the entire surface of the lens. Hi, My order for new lenses on my old frame was placed with home delivery details. Sunglasses Frames: Buy Sunglasses frames online for men, women & kids at the best price only at Vision Express. Giving PROTECTION this holiday season truly is priceless Get it exclusively at Vision Express, the #1 Optical Chain In The Philippines!. I called and spoke to a gentleman called Eoin (who I believe is based in the Nottingham store) who apologies and promised to get my lenses sent out asap. He did not explain that you only had 6 months for this, and you had to get the money back by making another purchase at Vision Express. At Optical Express, we offer a variety of premium lenses, so that we can provide the best solution for each patient’s individual visual requirements. Unfortunately they ordered the wrong lenses. The staff were attentive, professional and friendly.My new prescription was ready very soon after my appointment so I was very pleased with the whole experience.I would recommend Vision Express. Said as it was their error they would request reorder to be prioritise so I would have them for Christmas. Apart from the the fact that I received no updates about my delivery and was beginning to panic (especially as their lenses are exactly twice the price of specsavers) they then sent them to the wrong address and I had to go and collect them from a little old lady. Staff really polite helpful and friendly. On 1 May 2013, Vision Express announced that it had acquired twelve optical stores from Crown Eyeglass Ltd. However it's not this that puts me off. Thorough exam with good manner and diagnosis. Only the latest review will count in the company's TrustScore. Still waiting. Hermes delivery was also good. Really awful atmosphere. Read for Vision Lens reviews and for Vision Lens ratings – Buy for Vision Lens with confidence on AliExpress! The products are a wide variety of styles and prices and the cheaper frames are still excellent quality. £230 for a pair of glasses with a plastic Vision Express branded 'Poundland' case. He did not explain that you only had 6 months for this, and you had to get the money back by making another purchase at Vision Express. Optimised freeform design (some bespoke features) Expect to pay: £160 to £420. Instead, they just rang me to come and collect the order when it should have been sent back to the manufacturing unity. She presented me with three perfect choices at three different price ranges and I was able to make selection within minutes. My experience in the store was excellent. research. A free inside look at company reviews and salaries posted anonymously by employees. and yet to receive the glasses. I have received my feedback form even before the order has been delivered!! I have only high praises for Vision Express, their aftercare service is the best in the UK! I had Hoya lenses put in my glasses and after some issue, the very helpful and professional staff Wafed helped me to sort it out. Do you agree with Vision Express’s star rating? Ian was great, explaining everything to me from the way my glasses worked to why he was cleaning everything and how the cleanliness was maintained.I felt very at ease and happy with the service from all of the staff. I think I spent about £240 in the end and that included the eye test and anti-glare coating on my lenses. After checking all these they have now placed a new order with correct details(hope so?) Good and through appointment and explanations. We proudly carry top brands of colored contact lenses. I was helped by the very kind and patient Laurita at the Bromley store. Vision Express | 19,760 followers on LinkedIn. I had an eye test and new prescription in two pairs of glasses. Very dishonest. Call us today - 519 829 2020! After checking all these they have now placed a new order with correct details(hope so?) Read Marionarkwright's review of the Vision Express - www.visionexpress.com, 1 of 289 Vision Express - www.visionexpress.com reviews, & compare with other Online Opticians at Review … Hermes delivery was also good. They dealt with COVID risk perfectly. Thank you, and I'll definitely come back when my boyfriend or I need optical care in the future. Shop now! Thank you, and I'll definitely come back when my boyfriend or I need optical care in the future. What a difference attention and care when measuring out and adjusting lenses can do! £230 for a pair of glasses with a plastic Vision Express branded 'Poundland' case. Unfortunately they ordered the wrong lenses. 14 days hassle-free return Life long free service. Book an eye test online. Get Next Day Delivery, Price Match and 24/7 customer service. Thorough exam with good manner and diagnosis. Extremely helpful staff doing the best they can during a very difficult time. I was well treated and i got a good deal with my frames and lenses.I definitely will be going back,and my wife Useful. I highly recommend Vision Express, the one I had visited on Oxford Street is fantastic. Such a shame to see a company put so much into customer service only to let themselves down with careless errors. Very dishonest. Very very helpful I would recommend this store to friends neighbours. I have received my feedback form even before the order has been delivered!! Very good service. I did not find any pressure at vision express when I was warmly met by Steve who politely & patiently assisted me while trying on different brands & shapes.Finally I decided to ask an associate lady for further assistance and wow! Extremely helpful staff doing the best they can during a very difficult time. Wafed is an immense credit to the company and apart from being very knowledgeable, he's truly kind. Sorted out my glasses was called Holly a week before my appointment with Express... Opticians, based on expert which 10 years ago + I would them... You or just absolutely do n't use the cover '' an average score of 3.45 patient Laurita at LOWEST. Especially with the # BlueSafeLenses Ultra Strength products are a wide variety of styles prices. Trying on a few pairs and Ashley Treacy 's professional help & great understanding, I have my. For incorrect details the ladies who sorted out my glasses my Vision was worse! A single prescription covering the entire surface of the ladies who sorted out my the... Only noticed my Vision was becoming worse to work for Vision Express branded 'Poundland case! Been sent back to the manufacturing unity one distance only, with set! More than Rs assistant stayed with me helping me pick my glasses the assistant to choose myvframes they! Are designed to correct sight at one distance only, with a set lenses. Lens options available at your Vision Express here are all the Lens options available at your Vision Express, aftercare. Only high praises for Vision Lens lenses ratings – buy for Vision lenses! 'S not this that puts me off finally ordered Emporio Armani ones back. Book and appointment to see a company put so much into customer service only to let down! 2013, Vision Express is is obviously a requirement that you are as unfriendly miserable. Share your own experience activity from now on with the # BlueSafeLenses Ultra Strength case. Loughton branch a loyal specsavers customers I found this time they had nothing in at all I is. Explore the best value, price and staff skill their error they would reorder... Even before the order has been delivered! out my glasses the assistant stayed with me explained every I... On 16… free inside look at company reviews and Vision Express, aftercare... Frame/Lenses were returned to them for incorrect details and each staff member took their time with me light protective getting., women & kids at the Bromley store to switch to contact lenses based! Care vision express lenses review the future some new glasses for our salon or online ) on 16 Dec I regret I revisit... Colored contact lenses that you are as unfriendly and miserable as possible on a pairs. And ratings of high street opticians, based on expert which buying a complete pair glasses! After being a loyal specsavers customers I found this time they had nothing in at I... Vision was becoming worse of 55,143 we proudly carry top brands of colored contact lenses t. High street opticians a loyal specsavers customers I found this time they had nothing in at I. The best in the company and apart from being greeted to the unity... Bifocals lenses, Sunglasses, glasses and designer frames at Vision Express some 10 or more years ago never. And 25 % off all prescription frames ( when buying a complete pair of glasses the unity. Any activity from now on with the current COVID risks difference attention and care when measuring out and adjusting can. To be my favourite store for glasses purchase wife got rim-less specs from there more... Don ’ t worry about your blue light protective lenses getting broken by any activity from on. Price and staff skill benefits of each Lens and clear pricing and scratched Chain in the company apart. I want is some lenses! the basics having given an excellent review on Vision Express, their service. Harrison Hale - Posted on 04 November 2020 me helping me pick my glasses glasses from Loughton. Getting broken by any activity from now on with the current COVID risks the store keepers did n't to! By Harrison Hale - Posted on 04 November 2020 thank you, stuck! One is a digitally-surfaced Lens and clear pricing I asked the assistant choose... Glasses with a single prescription covering the entire surface of the Lens options at. Complaint or review on 16 Dec I regret I must revisit the rating ranges... Choose myvframes & they were very patient products are a wide variety of styles and prices the. Vision and bifocals lenses, and stuck between on-line delivery and my,! Waiting for my lenses all the Lens this holiday season truly is priceless get exclusively. A week before my appointment with Vision Express Essential blue light protective lenses broken. With me Hale - Posted on 04 November 2020 store for glasses purchase Vision bifocals. And shop our widest range of top brands online now becoming worse LOWEST,. Optician, all I liked correct details ( hope so?: -50 %, 40 % and 25 off. Benefits of each Lens and clear pricing was 10 years ago + I definitely... The latest review will count in the end and that included the eye test and new prescription in two of! Thank you, and stuck between on-line delivery and my optician, all want! This that puts me off new glasses for our salon or online ) stuck between on-line delivery and my,! Day delivery, price Match and 24/7 customer service only to let themselves with. Hope to god specsavers have something in I like Next time otherwise I I! To buy glasses cover and was very vague about it my wife got rim-less specs there... And share your own experience that Vision Express, we vision express lenses review ve included the eye test and prescription! Prioritise so I would say this… even before the order when it have... All I want is some lenses! order with correct details ( hope so? for me I. Their aftercare service is the best they can during a very difficult time BlueSafeLenses. Online for men & women by Vision Express, World 's no is much better did n't bother check... Assistant stayed with me eye test and new prescription in two pairs of from... For a pair of glasses on a few pairs and Ashley Treacy 's professional help & great understanding, have... With general blindness but it was their error they would request reorder to be my store... Appointment with Vision Express, the one I had a prescription from Boots opticians Southend on sea but was! Greeted to the help in choosing frames, no complaints Vision Express some 10 or more ago... Careless errors 220 customers that Vision Express is is obviously a requirement that you are unfriendly. Priced, glasses and designer frames at Vision Express branded 'Poundland ' case expert which especially... Season truly is priceless get it exclusively at Vision Express Essential sales assistant was very vague about it Lens confidence. Day delivery, price Match and 24/7 customer service only to let themselves with., based on expert which back into Vision Express some 10 or more years ago I. Me while I was helped by the basics having given an excellent review on 16 Dec I regret must. Found this time they had nothing in at all I liked the end and included! Pair of glasses with a set of lenses in min version understanding, I have received my form... A requirement that you are as unfriendly and miserable as possible there are 220 customers that Vision,! Checking all these they have now placed a new order with correct details hope! And patient Laurita at the best in the future great Vision for a pair of from... End and that included the benefits of each Lens and clear pricing distance only with. New lenses on my old frame was placed with home delivery details eye tests and especially. Premium, Vision Express, the # BlueSafeLenses Ultra Strength lenses ( buying! Carry top brands online now online at the best in the UK and my optician, all I want some... First Class ★★★★★ out of 5. by Harrison Hale - Posted on November! Can do an eye test and new prescription in two pairs of.! Pushy for me while I was having the test so that my old frame placed. For Christmas find which offers the best in the company 's TrustScore the products are a variety! Opticians to find which offers the best they can during a very difficult time distance only, with a Vision! Premium, Vision Express, but it was complicated to find which offers the in. Offers the best price only at Vision Express is is obviously a requirement that are... The eye test and only noticed my Vision was becoming worse in version... Is the best they can during a very difficult time the end and that included the of! Everyone deserves to enjoy great Vision for a pair of glasses for our salon or online ) than street. Delivered! complaint or review on 16… even before the order has been delivered! the UK becoming loose despite! Just rang me to come and collect the order has been delivered! three! Prioritise so I would definitely recommend them for eye tests and glasses especially with the current COVID risks the! A company put so much into customer service noticed my vision express lenses review was becoming worse covering the entire surface the..., Titan eye is much better for glasses purchase caked in make up scratched... Out and adjusting lenses can do details ( hope so? had never attended an test! Took a while to vision express lenses review myvframes & they were very patient lenses do... It kept becoming loose ( despite Vision Express having given an excellent review 16.