Understanding of medical terminology, understanding of different insurance plans and referral procedures preferred, Obtain all necessary insurance approvals and authorizations/referrals for all appointments, Coordinates with the Medical Assistant to obtain insurance approvals for ancillary services such as physical therapy, MRI, TENS units, etc, Checking all outgoing billing sheets and daily notes for completeness, scan through computer system to billing company to include scanning and/or faxing standard insurance information (demographics, financials, medical record data) to insurance companies, physician offices, SHCN, etc, Mailing out instruction sheets to all procedural patients prior to appointment; new patient packets to new patients prior to appointment, Mailing/Faxing/E-mailing out all notes to referring physicians and primary care physicians as needed, Take new patient information from referring physician offices and following up to ensure all needed information is received before scheduling patient, Copy all outgoing prescriptions in the event of EHR downtime, Verifying appropriate protocols have been met before releasing medical records. On subsequent visits, asks them to verify demographic info and makes any necessary edits. No need to think about design details. ), Schedules outpatient procedures and applicable testing for patients as directed, Schedules patients' appointments and appropriate testing for patients as directed. Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Medical Secretary positions. Answers calls promptly and records messages accurately, Prepares documents for meetings, projects, or reports, Drafts correspondence and documents within requested timeframe, Assists in the coordination of appointments, meetings, travel arrangements and other business activities for the physicians, Maintains and updates physicians medical licensure, professional certifications, professional liability, board certifications, and curriculum vitae, Coordinates physician monthly on-call schedule, Associates degree in business administration or secretarial program preferred, Minimum three years' secretarial experience required, Opens front doors, lights waiting room, place newspapers and prepares for patients, Answers telephones. Answers, retrieves, returns, & transfers calls in a timely and effective manner, and maintains telephone log per guidelines. ), Responsible for assisting with new faculty on-boarding to include but not limited: to assist with gathering credentialing documentation, preparing HR system appointment(s), ensuring legal documents are consistent with hire date and properly executed, scheduling of orientations, scheduling of training (i.e. Mailing/Faxing/E-mailing out all notes to referring physicians and primary care physicians as needed, Calling to confirm/follow-up on all patient appointments, Verify all patient's insurance eligibility and collect applicable copayments, Submit completed drug prior authorization requests to insurance companies, Prepares form letters and other documents as requested, Screening all incoming mail and distributing to the appropriate party, Other administrative tasks that may be requested by physician or nursing staff, Ability to read, write, speak and comprehend the English language, Experience in a healthcare setting required, *Internal applicants may apply 8/31/2016- 9/7/2016***, Graduate/equivalent of a 2-year program in a medical science field or equivalent preferred, 2 years medical office experience preferred, 1-2 years experience with personal computers and frontline customer service required, Knowledge of insurance referrals preferred, Knowledge of Microsoft Office software preferred, Graduate/equivalent of a 2-year program in a medical science field or equivalent, Knowledge of medical/scientific terminology, An Associate degree from an accredited institution in Office Administration, A certificate in Office Administration or Office Procedures, Experience at the level of Secretary II in the County of Los Angeles is defined as: acts as secretary to either (1) the head of a major section in a medium-sized County department or (2) the head of a major unit in a very large and complex County department, Candidates who expect to qualify through completion of a recognized course in medical stenography MUST attach a photocopy of the certificate awarded, to the application at the time of filing, *Experience at the level of Medical Transcriber Typist in the County of Los Angeles is defined as: transcribes recorded dictation involving a substantial amount of medical terminology from a transcribing machine, 2) Those candidates who have taken a Los Angeles County typing performance test at 40 net words per minute administered by a County department within the last five (5) years. On subsequent visits, asks them to verify demographic info and makes any necessary edits. Refers all inquiries regarding pre-authorizations/certifications to the Medical Secretary, Fax admission sheetfor all emergency admissions, Submit all cases toinsurance carriers toinitiate and process insurance authorizations, Primarily responsible for taking patient phone calls and scheduling over the phone. Microsoft Word, Excel, 2+ years prior experience in a similar role, Related experience working in a medical office, 3-5 years' experience in a healthcare environment, Knowledge of PCN, Clinstar and Logician software programs, Proficient in computer platforms and applications, Comfortable handling a high volume of requests, Demonstrated participation in Higher Education, Experience with administrative and billing/coding, Prior experience working with EMR systems, Ability to handle a high volume of patients, Excellent interpersonal and communication skills $, 1+ year of experience in a Front Desk and/or Secretarial role, Previous experience in a Healthcare environment, Experience with Meditech and booking software, 1+ year of experience as a Medical Secretary, Education from an approved Medical Administrative Program or equivalent, Experience with Electronic Medical Record, 2+ years of previous Secretarial experience, Familiar with Billing processes and procedures, Experience in HIS/CIS system and clinical documentation (or additional EMR system), Education from an approved medical administrative program or equivalent, 1-3 years of experience as a Medical Secretary, Experience with electronic medical records, High School Diploma or Business School equivalent, 1+ year of previous experience in a Health Care setting as a Medical or Nursing Assistant, Graduate / Completion of a Medical Assistant (MA) program with certification, Previous experience with an Electronic Medical Record, Strong computer skills, especially with MS Office Suite, Ability to successfully multitask projects, Prior surgical scheduling experience within a hospital or medical practice, Strong understanding of medical terminology, Prior experience with an electronic medical record system, Knowledge of CPT/ICD9 and 10 coding and insurance authorizations, Experience in a surgical office and scheduling surgical procedures, Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming, Work requires related medical clerical experience sufficient to acquire skills in transcribing medical terminology, Coordinate surgical assistance with outside vendors to assist providers for certain OR procedures, Able to document and communicate pertinent information, Ability to establish and maintain effective working relationships with patients and clinic staff, Must be able to work under time pressures in a busy clinic environment, Must be present on site for 8 hour shifts during standard clinic hours, Must participate in group activities requiring interpersonal skills and cooperation, Must be able to react quickly and immediately respond to emergencies, Must be able to handle multiple assignments, conflicting demands or priorities, Must be able to move throughout the clinic environment throughout duration of shift, Must be able to reach for objects by extending arms, *****************************************, An optional typing speed of 50 correct words per minute may be required, Provides support to assigned faculty, i.e. Keep supplies stocked in the units. Provide patient privacy policy as needed to update chart, Collects co-payments, deductibles, and patient balance as indicated by insurance card and computer billing system. Organizes and performs all office and clerical duties for the Medical Director of the UF Health NICU, physicians assigned to UF Health NICU and Nurse Practitioners, as well as other staff in the daily operations of the Neonatology Division. The top three keywords represent 48.57% of the total set of top resume listed keywords. To make an effective resume for medical secretary job applications, you must target the resume at the specific employer that you want to convince. 2. Explained medical procedures to patients, followed-up. Give physician and nurse copy of their schedule. Browse our full library of resume templates. [Back to Table of Content]A secretary resume is a profile-specific resume for secretaries. Keeps an open line of communication between Inland and other pathology departments, Orders all necessary supplies for the office in a timely fashion, Has a working knowledge of equipment in the laboratory office. Notifies appropriate nursing staff as patient arrives, Obtains new patient information form and medical history form for all new patients. Uses EMR or voice mail when applicable, Schedules patient appointments according to established guidelines. Formatting a Medical Secretary Resume Our experts recommend you start your resume with a resume summary, like the one above. Provide billing information to the Billing Office for all other requests, Obituaries-Check in Misys/Companion, HealthPort, Medical Manager and Intergy. Refers to Senior Medical Secretary for scheduling related to Surgery and Infusion, May assist, provide guidance and/or train less senior staff with completing intake related duties, Maintains supplies and cleanliness of space, restocks supplies as needed. Manage and maintain surgical and clinical schedules for a medical office with 5 doctors; the office deals with 80+ patients daily. Prepares the daily schedule. ), Verifies information from patients including demographic and health insurance information, Provides administrative support for physician. © 2021 Job Hero Limited. Assists patients on and off therapy benches. Requirements – The knowledge, Skills, and Abilities – for the job of Medical Secretary Answers, triages, and routes telephone calls appropriately; completes telephone encounters with clear and concise messages and assigns to appropriate clinical staff. Similar Job Positions. As a medical receptionist, you will set the emotional tone for the practice’s atmosphere. Acts as backup support to Dr. Mallett in Medical Administrative secretary's absence to include making appointments, updating calendar and transcribing, Assists Medical Administrative secretary with recruitment, i.e. Qualifications Education: High school diploma or equivalent, . ), One year of relevant experience or an equivalent combination of education and experience, Excellent organizational, interpersonal and verbal and written communications skills and strong customer service orientation required, Basic knowledge of word processing, spreadsheet, database and Internet applications required. schedules meetings, coordinates travel arrangements, keeps calendar, prepares leave forms, process travel forms and monitors license expiration, Communicates with faculty and staff regarding assignments and follows through on task assignment to ensure completion, Provides secretarial support to faculty in secretary's absence. Accurately identifies those patients requiring immediate attention and relays this information to the appropriate personnel, Utilizes Lahey Health electronic systems in order to record thorough, and complete phone messages, In surgical departments uses electronic OR scheduling systems to view and print schedules. Patients requesting a copy of medical records will pay when they pick up the copies of the record. Mail a note to any patient who cannot be contacted. Scheduled, rescheduled, confirmed and canceled patient appointments, Coordinated care with referrals to other providers and/or scheduled outside services for patients, Reviewed past due orders and scheduled appropriately, Preauthorized radiology/cardiac testing through appropriate insurance if required, Created and maintained charts, filed, faxed/mailed record requested by outside offices/patients, Maintained and processed physician electronic orders and daily schedules. Refers Surgical and Infusion scheduling to Senior Medical Secretary, Prepares simple, routine memoranda letters, labels, routine manuscripts, correspondence and other documents as needed. Reconciles daily patient receipts and prepares bank deposits as required, 11 Demonstrates ability to order office supplies from Warehousing and Purchasing. Retrieved and scanned all patient medical information in MEDET system. Maintained patient appointment calendars, scheduled appointments, screened phone calls, prepared routine correspondence via Word documents. This is because employers will want to see your most recent work experience first , and by placing it where they want to see it your application will stand out. Possess experience with HIPAA; and well trained in documentation, medical billing and transcription, and other related administrative duties. Verified insurance and authorization for medical treatment of patients as needed. Handled front office duties, phones, greeting and directing of patients. 05/2008 – 09/2010. Recorded patients' family history, present illness, vital signs and documented patients' allergies. Notify appropriate personnel of equipment malfunctions and repairs as needed, Obtain and prepare laboratory specimens for testing including phlebotomy, Responsible for cleaning exam room(s) and maintaining equipment between patients and at the end of the day in accordance with established protocol; documents accordingly. Verifies patient insurance information. Change account status to "deceased" in the PM system along with the date. My name is Juanita Lynch and I have over nine years experience as a Medical Secretary. Medical Secretary Receptionist Resume Summary : As a Medical Office Receptionist greets and assists patients and/or visitors in person or via telephone in a professional and courteous manner. Greeted and confirmed patient appointments, Provided information regarding new doctors and patient programs, Scheduled appointments for patients and assisted in referral requests, Processed prescription requests in a timely manner, Resolved patient concerns and ensured that walk-in patients are properly triaged, Greeted visitors, ascertained purpose of visit and directed to appropriate staff, Verified patient insurance information, collected appropriate co-pays and/or balances due. For example, if you’re writing a letter of interest for a medical secretary resume or a litigation secretary resume, these will each need to be different. These requirements are usually highlighted in the job descriptionusually attached to the job advert. Transcribes dictation of a highly confidential nature, Education from approved medical assistant program or equivalent, Greeting, registering, and directing patients, Experience in a medical office setting preferred, Greeting patients and directing appropriately, Monitoring Fax inbox and assign to appropriate providers/staff, Prepare the daily schedules for the office, Schedules patients' appointments and appropriate testing for patients as directed, Excellent Customer Service, Verbal and Written skills, EHR experience preferred, but not required, Answers, triages, and routes telephone calls appropriately; completes telephone encounters with clear and concise messages and assigns to appropriate clinical staff, Verifies demographic and health insurance information with patients, Verifies insurance eligibility utilizing various websites, Collects copayments and reconciles copayment batches, Schedules patient appointments and appropriate testing for patients as directed, Scans and labels patient reports into ECW, Monitors fax inbox; attaches and labels reports to patient and assigns to appropriate provider for review, 1 to 3 years of experience as a Medical Secretary preferred, Excellent customer service skills and written and verbal skills required, Experience with electronic medical record strongly preferred (eClinicalWorks a plus), Record all outgoing voicemail messages and check incoming messages, Schedule office visit appointments for physicians including office based procedures and enter into electronic record, Obtain all necessary insurance approvals and authorization/referrals for all appointments, Coordinates with the Medical Assistant to obtain insurance approvals for ancillary services, Checking all outgoing billing sheets and daily notes for completeness, scan through computer system to billing company to include scanning and/or faxing standard insurance information, Fielding patient billing issues and concerns to appropriate contact, Enter facility charges into Meditech daily, Pulling back up paper charts in the event that the EHR system goes offline, Mailing out instruction sheets to all procedural patients prior to appointment new patient packets to new patients prior to appointment. See our sample Medical Secretary Cover Letter. Legal Secretary Resume Template — Best Design & Tips 12 Secretary Resume Templates PDF DOC School Secretary Resume Samples 12 Secretary Resume Templates PDF DOC Medical Assistant Resume Samples Download CV 18 best images about Resume on Pinterest. Professional Summary. Not in love with this template? attorney’s offices per Hospital policy, 12) Effectively arranges for coverage of responsibilities when out of the office per office protocol, 13) Supports smooth operations by providing clerical/administrative support to co-workers, clinical, and supervisor as needed, 14) Understands the importance of HIPPA and patient confidentiality, maintains the confidentiality of all medical records and work place information according to HIPPA standards and hospital/practice plan policies and guidelines. A Medical Receptionist is the face of the care-giving environment. My duties as a behavioral health medical secretary are checking in patients, verifying demographics and billing information. Calls results of laboratory and pathologist reports to physicians, if necessary. Call MD office to obtain missing items, If new patient not approved by Corporate Billing, explain reason to patient and options to include self-pay and indigent waiver process. Though doctors often use CV formats, especially in research hospitals, your resume should avoid this format and instead use the more reliable achievement-oriented resume format like our medical secretary resume sample. Verify patient's insurance and put a note in Companion, Calls each no-show patient, noting this in the patient's chart. On a weekly basis confirms reservations of rooms with parties involved. Maintains assigned calendar(s) for physicians. Scheduled and confirmed patient diagnostic appointments or medical consultations, Greeted and interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms, Retrieved and transmitted patient medical records for physicians or other medical personnel, Planned, developed, maintained, or operated a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information, Greeted patients, answered multi-line phones, patient check-in and check-out, verified insurances, referrals, co-payments, Proficient in electronic medical records, Athena, Emdeon, Revs, Microsoft Word, Nominated for and won Employee of the Month, Scheduled and confirmed patient appointments including referrals to other Physicians and inpatient/outpatient medical procedures, Confirmed patient personal and insurance information, Obtained insurance pre- authorizations from insurance companies. medical secretary . This means that you must use keywords related to the medical secretary position that you seek to obtain. Ensures that appropriate procedure and diagnosis coding is utilized in the pre-certification and verification process and questions physicians, if appropriate, to ensure accuracy and completeness of information, Post patient-appointment, coordinates inter-departmental scheduling for specialist visits, scans and procedures in accordance with insurance coverage, in compliance with physician directives. Build My Resume. Mail for residents is given to residency Program Coordinator, Responsible for clerical support of faculty members in the Research Division. Assist in the support of divisional projects and initiatives, Provide calendar management for assigned divisional personnel. Obtains insurance information (ID card, member/group #s, etc. Verifies demographic and health insurance information with patients. Medical terminology preferred, Accurately schedules and arranges appointments and meetings for the department and the physicians, Efficient in ADT/Registration in EPIC for Infusion and Radiation Oncology, Familiar with use and functionality of snap board and/or DAR, Responsible for working assigned Work queues for Radiation Oncology and Infusion as pertains to registration errors, Screens all communication effectively, providing assistance where possible or referring to the appropriate person, Maintains high level of computer competency for both SLUHN and departmental operating systems, including Electronic Medical Records systems, Maintains an accurate filing system incorporating correspondence and related materials, Responsible for own development through active participation at in-services and continuing education programs, Responsible for directing complaints to appropriate department supervisory personnel and addressing issues when applicable, Complies with department customer satisfaction initiatives, Demonstrates flexibility and positive attitude when interacting with patients and their family members and fellow staff, enabling the department to achieve outstanding customer service satisfaction, Organizes and oversees assigned tasks with little direct supervision, Organizes and schedules meetings determining time and location, Handles day-to-day assignments as requested by supervisory personnel, Collects and distributes all incoming and outgoing mail for department, Responsible for setting up a system to ensure faculty credentials are renewed and kept current to ensure compliance and proper distribution (i.e. Assisted the doctor in educating patients about medications, examinations and procedures. Notifies supervisor of any shortage of supplies, Scan all necessary documents (insurance cards, lab requisitions, etc.) Updates computer information. Provides general information in response to in-person and telephone inquiries from HSC staff, patients, general public, etc. Provides administrative support to other staff members, as needed, 15) Performs other duties, as assigned by supervisor, Utilizes Lahey Clinic electronic systems in order to record thorough, and complete phone messages, Electronically facilitates patient prescriptions including new, refills, faxes, and prescription preauthorizations, Processes any physician or other care provider `bump lists?, according to protocol ensuring all patients are provided and notified of the new appointment, Maintains strict adherence to the Lahey Clinic Confidentiality Policy, Complies with behavioral expectations of the department and Lahey Clinic, Participates in and successfully completes Mandatory Education, Transcribes a variety of documents including correspondence, memos, and department/staff meeting minutes. Ability to operate a Dictaphone, where required, 3 years Medical Secretary experience in a hospital or practice, highly preferred, Self-starter, uses his or her own initiative and intuitively knows what needs to be done and meets deadlines, Works well in a team and patient environment, Capable of forward planning and adaptable to changing circumstances, Experience handling phones and scheduling appointments, Ability to accurately create, edit, save and print documents using Microsoft Word and Excel, 1 year of experience in a Healthcare facility supporting a Director-level professional, Understanding HIPPA and Healthcare terminology, Microsoft Office/Suite proficient (Word, Excel and PowerPoint), Performs diversified clerical / secretarial duties which may include, but are not limited to, Reports significant observations and patient problems to professional care givers, Maintains confidentiality of patients' records and problems, Provides and maintains a clean, orderly, and safe environment, Attends inservice programs appropriate to clinical areas, To deliver a high standard of secretarial support and administration to the Principal Medical Officer (PMO) and the staff within the Medical Centre, To assist in providing primary care services for entitled persons at NORTHWOOD HQ who are under the care of the PMO, To organize, co-ordinate and maintain the Sickness Register and all related administration, To organize, co-ordinate and maintain the Hospital Appointments administration and register, To ensure that efficiency is both maintained and conducted in accordance with current authority policy and to provide advice and guidance to both customers & staff accordingly, Provide training though professional knowledge and experience gained to other less experienced staff, To liaise/communicate as authorised with external agencies both Civilian and military organisations for service reasons as required, Provide typing support, audio and copy for referrals, medicals, doctors’ letters, forms, MBOS paperwork, minutes, address books and any other military & civilian typing as and when requested. 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